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Terms and Conditions

These terms and conditions (T&C) apply to all users of the online souvenir shop (https://www.nerdfarmhk.com)  (the “Site”) which is operated by Nerd Farm ("NERD FARM",“we” “us” “our”). By using the services, such as placing orders on the Site, you are agreeing to all of the Terms and Conditions. 

NERD FARM reserves the right to make changes to the Site, related policies and agreements, and the T&C at any time. You are advised to check the Site from time to time to check the update or changes to the T&C. 

Terms & Conditions

  1. Product Description

    1. We will use our best endeavors to ensure that the content and the product descriptions on the Site are accurate and complete as possible. We however do not warrant that content and product descriptions are fully accurate, complete, current or error-free.

  1. Third Party Links

    1. The Site may include links to other websites or resources that are not operated or prepared by NERD FARM. We have no control over these websites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.

    2. The Site is not responsible for the content or accuracy of any off-site pages, which include but is not limited to partners, suppliers or courier companies.

  1. Purchase and Pricing

    1. Upon completion of the transaction, you will receive a confirmation via email for order acknowledgement from us.

    2. Prices are shown on the Site in Hong Kong Dollars (HKD). Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.

  1. Payment

    1. We accept payment by [Master, VISA]. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

  1. Refund and Return Policy

    1. Items sold are non-refundable. No refund for any purchased items will be made once order has been confirmed by email. 

    2. Should the product be found defective, exchange of product (in the original packaging) may be arranged provided that you provide the product photo, the confirmation through email to [nerdfarmhk@gmail.com] within 7 days upon receipt of the product. 

    3. NERD FARM reserves the right to accept the exchange of product on such terms that it may determine at its sole discretion.

  1. Intellectual Properties

    1. All information and content available on the Site and its look and feel, including but not limited to trademarks, logos, text, graphics, button icons, images, audio clips, data compilations and software (collectively, the "Content") is our property and is protected by applicable laws, including laws governing copyrights and trademarks.

    1. Except as required under applicable law, neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

  1. Jurisdiction

    1. The T&C are governed by and construed in accordance with the laws of Hong Kong. The courts of Hong Kong shall have the exclusive jurisdiction in the event of any dispute or claim arising out of or in connection with the terms and conditions herein.